Teams at Instructure

Manage strategic higher education accounts by developing success plans, leading executive business reviews, monitoring customer health, driving product adoption, and supporting retention and expansion. Use data and generative AI to identify risks, improve workflows, and strengthen customer engagement. Collaborate with Product Management, Sales, Renewal Representatives, and leadership while maintaining CRM records and managing a substantial SaaS portfolio.

Drive new business and expand market share for Parchment K-12 by prospecting K-12 districts, managing full sales cycle, delivering demos, negotiating contracts, collaborating cross-functionally, forecasting in CRM, and representing the product at events.

Lead a two-person pod to find, validate, build, and sell AI-enabled products. Own product specs, prototype quickly, secure pilot customers, prove revenue, and manage P&L and stage-gates until scale or fold.