Teams at InfoTrack US

Own revenue reporting, analytics, and optimization across sales, renewals, partners, and services. Build and maintain Power BI dashboards, improve data quality and definitions, and produce monthly executive/shareholder management packs. Partner cross-functionally to identify revenue leakage, set KPIs, support forecasting, and present actionable insights to leadership.

Provide remote, Pacific Time client support for One Legal users: resolve inquiries via phone and written communication, maintain Salesforce records, guide clients through the platform, advocate for product improvements, meet KPIs, assist onboarding, and contribute to operational improvements and de-escalation.