Teams at InformData

Verifies candidate employment, education, military, and professional reference information through inbound and outbound calls. Documents findings accurately, follows quality standards, handles escalated verification cases, and communicates professionally with institutions, employers, and internal teams. The role requires careful data collection, active listening, problem-solving, multitasking, fast and accurate typing, and proficiency with multiple computer applications.

Manage a portfolio of enterprise client accounts as primary owner to drive retention, renewals, and revenue expansion. Build account strategies, identify upsell/cross-sell opportunities, monitor account health using data, partner with CSMs and internal teams, and ensure accurate CRM documentation and forecasting.