Teams at Icertis

Lead strategic account management for enterprise customers by driving retention, upselling, cross-selling, product adoption, and revenue expansion. Build executive relationships, manage complex sales cycles, forecast pipeline, and identify customer needs. Partner cross-functionally with Customer Success, Professional Services, Engineering, Marketing, and Product Management to deliver measurable customer outcomes and win competitive opportunities.

Leads end-to-end solution advisory execution for Icertis’s public sector business. Responsibilities include developing technical win strategies, leading complex pursuits, managing deal progression and pipeline health, building and coaching an advisory team, creating go-to-market playbooks, differentiating contract management solutions, aligning offerings with government compliance requirements, representing the company externally, and influencing product and services roadmaps.

Supports go-to-market strategy and execution for Icertis products targeting public-sector customers. Develops messaging, positioning, presentations, technical briefs, sales enablement materials, campaigns, product launches, and field onboarding. Collaborates with Product Marketing, Marketing, Sales, and Product teams; tracks timelines, deliverables, content effectiveness, and go-to-market metrics. Represents the company at trade shows and other events.