Teams at i4DM

Lead enterprise Salesforce development for Department of Veterans Affairs implementations supporting case management, call center operations, workflow automation, and reporting. Design Apex, Lightning Web Components, integrations, APIs, event-driven solutions, Data Cloud capabilities, and Agentforce AI features. Establish secure development standards, oversee testing and CI/CD, resolve technical issues, conduct design and code reviews, and mentor developers. Collaborate with architects, product owners, QA teams, and stakeholders in Agile and DevSecOps environments.

Conduct manual functional, integration, regression, and end-to-end testing across the software lifecycle. Design and execute test plans, cases, scripts, and evaluation procedures; validate requirements and workflows; document, triage, retest, and close defects; maintain traceability and testing evidence; and report coverage, risks, progress, and release readiness. Collaborate with analysts, developers, product owners, and stakeholders in Agile teams to improve software quality.

Design, develop, and integrate Salesforce solutions (Apex, LWC, Platform Events) for VA call center and case management systems. Implement APIs, event-driven patterns, CI/CD, Data Cloud, and AI/Agentforce features while working in Agile DevSecOps teams to deliver secure, scalable solutions and troubleshoot performance issues.