Teams at Husch Blackwell

Directs the firm-wide conflicts function, overseeing conflict checks, ethical walls, policies, technology, reporting, audits, budgets, and operational improvements. Partners with Risk Management and the Office of General Counsel, trains and develops conflicts personnel, manages projects, and ensures quality, compliance, timely service, and effective collaboration across a multi-office law firm.

Manages the firm’s marketing technology stack, including CRM, experience management, websites, CMS, analytics, email marketing, and automation platforms. Responsibilities include system administration, configuration, troubleshooting, integrations, reporting, data stewardship, implementation support, user training, adoption, SEO, compliance, and continuous optimization. The role supervises marketing technology administrators and collaborates with marketing, business development, IT, vendors, and attorneys to improve technology effectiveness and data-driven decision-making.

Leads the firm-wide Billing Department, managing billing managers, complex billing issues, revenue cycle risks, process improvements, reporting, month-end procedures, proformas, and billing technology initiatives. Partners with attorneys, firm leadership, and receivables teams to improve accuracy, efficiency, data integrity, and conversion of work-in-progress into billed and collected revenue.