Jobs at Huntress

Represents Huntress at roadshows, tradeshows, and other events; attracts prospects, builds relationships, conducts account-based marketing activations, books demos, and manages follow-up. Partners with account executives by providing context and next steps for qualified opportunities. Uses AI tools for account research, event preparation, note organization, and follow-up. The role requires frequent travel, strong interpersonal skills, initiative, attention to detail, and sound judgment.

Manage the global partner program and partner portal, including content, access, support, roadmap optimization, onboarding, enablement, engagement campaigns, and reporting. Develop internal and external training materials, coordinate regional program consistency, and collaborate with Sales, Marketing, Product, and Operations teams. Track portal adoption, training completion, content engagement, and partner participation to improve program effectiveness and partner experience.

Leads product marketing for Huntress’s Agentic Security Platform, including go-to-market strategy, positioning, launches, sales enablement, demand generation, and technical partner marketing. Translates AI, posture management, APIs, integrations, and threat expertise into compelling customer-focused messaging. Collaborates with Product, Marketing, Sales, Security, and technology partners to drive awareness, pipeline, adoption, and platform growth among MSPs, resellers, and enterprise security buyers.

Manage and grow service provider partner accounts through expansion, renewals, adoption, and retention. Serve as a trusted advisor, build relationships with multiple stakeholders, identify growth opportunities, achieve quota, and improve partner satisfaction and cybersecurity outcomes. Use Salesforce or similar CRM tools and AI tools for account preparation, meeting summaries, follow-up, and organization. The role is a remote individual contributor supporting MSP and cybersecurity partners.

Manage Huntress’s national CDW reseller partnership across the United States. Develop partner growth plans, build executive and seller relationships, enable CDW teams, coordinate co-marketing and sales programs, oversee opportunity registration, track performance, and drive pipeline and revenue. The role requires cybersecurity channel expertise, strong CDW ecosystem knowledge, national relationship management, and willingness to travel.

Provides post-sales technical account management for cybersecurity customers and partners. Responsibilities include resolving complex technical issues, coordinating escalations, onboarding and training customers, conducting technical business reviews, supporting product adoption, identifying expansion opportunities, advocating for customer needs, enabling technical sales, and collaborating with product and engineering teams. The role is remote, customer-facing, presentation-oriented, and requires approximately 25% travel.

Serves as the primary post-sales technical liaison for Huntress customers and partners. Provides escalated technical support, onboarding, training, product guidance, and customer advocacy while coordinating with product and engineering teams. Leads technical business reviews, identifies expansion opportunities, improves security adoption, and presents to customer audiences. Requires cybersecurity experience, strong communication skills, and 33% travel.

Design, scale, monitor, and optimize production PostgreSQL databases supporting Huntress’s security platform. Responsibilities include configuration tuning, capacity planning, observability, indexing, partitioning, replication, failover, backup and recovery, Azure optimization, and advising application teams on database design. The role requires deep expertise managing large, high-transaction PostgreSQL clusters in 24/7 environments, with bonus experience in NoSQL systems and infrastructure as code.

Own North American regional field marketing and account-based marketing programs for mid-market audiences. Plan and execute trade shows, roadshows, roundtables, virtual events, direct mail, and ABM initiatives while partnering with sales and marketing teams. Manage lead capture, follow-up, sales enablement, campaign performance, pipeline conversion, and ROI analysis. The role requires approximately 40% travel and use of AI tools for research, planning, and analysis.

Leads product marketing for Huntress Managed EDR, owning positioning, messaging, content, campaigns, sales enablement, demand generation, and go-to-market strategy. Partners with product, sales, growth marketing, brand, and security teams to launch offerings, communicate technical benefits, drive pipeline, and expand customer accounts. The role requires deep cybersecurity product marketing experience and technical knowledge of endpoint security technologies.

Supports the sales organization by resolving operational issues, optimizing workflows, maintaining accurate sales data, and improving processes and automation. Partners with Revenue Operations, Finance, Legal, GTM Systems, and Engineering to resolve cross-functional issues. Responsibilities include financial reconciliation, data auditing, reporting, sales technology enhancements, workflow documentation, and practical use of AI tools such as Claude and Serval.

Lead and develop quota-carrying Account Managers responsible for post-sale expansion, renewals, partner engagement, and net revenue retention. Establish forecasting, pipeline inspection, deal strategy, and performance-management practices; hire and ramp team members; coach performance; and build strong relationships with MSP partners. Collaborate with Marketing, Partner, Revenue Operations, and Revenue Leadership teams to improve adoption, engagement, processes, and predictable recurring revenue growth.

Provides first-line technical product support to customers, guides troubleshooting, assesses and escalates incidents, follows issues through resolution, and recommends documentation improvements. The role requires strong customer service, collaborative problem-solving, and practical experience troubleshooting Windows and macOS systems, antivirus interactions, and system-management tools such as GPO, RMMs, and SCCM.

Manage a global 24/7 Security Operations Center, including analyst leadership, shift coverage, operational processes, quality assurance, training, and career development. Improve workflows, playbooks, and service-level performance while collaborating with Product, Support, Tactical Response, Threat Hunting, and Detection Engineering teams. Lead initiatives, track security operations objectives, operationalize new services, and communicate technical concepts to internal stakeholders and external audiences.

Leads the global Revenue Readiness function for a scaling B2B SaaS organization. Sets strategy, governance, operating standards, learning infrastructure, readiness measurement, and multi-year roadmaps. Partners with senior GTM leaders and cross-functional teams to prepare sellers and managers for launches, process changes, and evolving sales expectations. Builds and develops the readiness team, manages priorities and resources, and uses data and AI-supported workflows to improve preparedness, adoption, reinforcement, and business execution.

Monitor, triage, investigate, and respond to cybersecurity alerts and intrusions. Analyze EDR telemetry, logs, forensic artifacts, malware, and Microsoft 365 activity; determine root causes and recommend remediation. Support threat-related escalations, contribute to detection engineering and tuning, and collaborate across teams. The role requires familiarity with endpoint attack surfaces, threat actor techniques, Windows and domain administration, networking, web security, and basic malware analysis.

Lead macOS security research, including Endpoint Security API telemetry, malware reverse engineering, attack emulation, EDR bypass research, and proof-of-concept development. Collaborate with Detection Engineering, Product, and Engineering to operationalize findings, track Apple platform changes, improve detection coverage, document risks, and mentor teammates. The role also involves building ephemeral research infrastructure and representing the company through technical publications, speaking, and media engagement.

Research and simulate emerging phishing and social-engineering attacks for a security awareness training product. Build realistic phishing emails and landing pages using web technologies, analyze reported incidents and attack trends, automate content generation with AI coding tools, and expand training globally. The role also creates educational content, reports threat insights, supports outreach, and collaborates with product leadership to improve phishing defense outcomes.

Build and operate an agentic SOC investigation platform using LLMs, including telemetry tools, investigation workflows, evidence-backed outputs, evaluation systems, and analyst productivity features. Develop secure, reliable, observable backend services that handle attacker-influenced data across customer environments. Collaborate with SOC analysts, researchers, technical leads, and product managers to translate investigative expertise into production agent behavior.

Lead full-stack development for Huntress’s SOC platform, building analyst-facing investigation, triage, remediation, queueing, and customer reporting experiences. Shape architecture, data models, interfaces, security practices, reliability, observability, and testing while mentoring engineers and partnering with Product, UX, and SOC stakeholders. The role emphasizes Ruby on Rails, modern frontend development, cloud infrastructure, relational databases, and technical leadership across complex cybersecurity software products.