Jobs at Huntress

Executive leader responsible for strategy, organization, and outcomes for Threat Detection & Response across SOC, detection engineering, threat hunting, triage, and response. Build multi-year roadmap toward an agentic SOC, partner with Product/Engineering/Data, drive metrics (MTTx, detection coverage/quality), lead cultural change, and develop a deep leadership bench to operate under high-pressure incidents.

Lead and grow engineering teams that build and scale Identity Threat Detection and Response (ITDR) and Identity Security Posture Management (ISPM) products. Drive technical roadmap, adopt AI coding tools, hire and coach managers, collaborate with architecture and product, and improve engineering practices for high-volume, scalable SaaS solutions.

Serve as the primary technical support contact for customers: troubleshoot Windows and macOS issues, configure and debug antivirus and management tools, escalate incidents, follow up to resolution, update documentation, and continuously learn product and internal procedures to maintain high CSAT.

Provide first-line technical support for Huntress products: troubleshoot Windows and macOS issues, guide customers through problem-solving, escalate incidents, follow up to resolution, recommend documentation updates, and continuously grow product and procedural knowledge while delivering excellent customer service.

The Sales Development Representative conducts outbound prospecting to internal IT departments and channel partners through phone, email, and LinkedIn. Responsibilities include building pipelines, qualifying prospects, setting product demos, supporting Account Executives, meeting sales quotas, maintaining accurate Salesforce records, and learning cybersecurity solutions. The role also involves exploring AI tools for prospect research, prioritization, outreach preparation, and follow-up in a remote environment.

Lead design and delivery of backend-focused full-stack features for the Business Platform. Build APIs, data models, and reliable parsers, ensure secure resilient systems, mentor engineers, drive estimates and quality, collaborate with Growth on data-driven features, and integrate AI tooling into development workflows.

Lead North America mid-market marketing: own demand generation, ABM, webinars, and field events. Build and manage a regional marketing team, partner with Sales/Channel/Global Marketing, run budgets and ROI-driven campaigns, set KPIs, and travel ~40% to support regional activations and events.

Manage and grow relationships with channel partners (MSPs) to drive expansion, retention, and satisfaction. Meet quota through renewals and upsells, act as trusted advisor, and deliver cybersecurity solutions via the Huntress platform while collaborating cross-functionally to support partner success.

Lead product strategy and execution for ITDR and ISPM offerings, manage a small product team, drive discovery through launch, collaborate with engineering, design, sales, and marketing, and measure product success with business metrics.

As a Staff Product Manager, you'll drive the strategy and success of SIEM products, collaborating with various teams to fulfill customer needs and market demands while focusing on security for SMBs.

Lead technical architect and hands-on principal engineer for the SOC Experience team, building scalable investigation workflows, agentic LLM features, automation, remediation actions, and analyst tooling. Drive architecture, mentor engineers, prototype solutions, ensure reliability and observability, and partner with product, UX, and SOC stakeholders to turn operational problems into auditable, production-grade systems.

Lead research to detect Windows threats and develop sensor/telemetry capabilities. Collaborate with engineering and product teams to implement detections, investigate false positives/negatives, apply AI to research workflows, produce technical documentation, and mentor others while promoting the company externally.

Lead and grow a product research team focused on defensive cybersecurity research. Own technical and managerial leadership, collaborate with Product, SOC, and Engineering, scale automated threat-detection workflows using AI, and mentor researchers to deliver prioritized platform capabilities.

Lead technical vision and implement high-impact Ruby on Rails solutions for an internal demo platform. Improve reliability, observability, instrumentation, and integrations; partner with Product, Sales, and cross-functional teams; mentor engineers and drive architecture, testing, and engineering best practices.

Lead design, development, and delivery of mission-critical SIEM platform features. Define technical vision, own quality and uptime, mentor engineers, collaborate cross-functionally, build AI-assisted workflows, and drive performance, monitoring, and architecture decisions.

Lead multiple platform engineering teams to build scalable, high-volume SaaS infrastructure for security products. Drive technical roadmap, SRE and developer-experience best practices, integrate AI tooling, hire and coach managers, measure engineering performance, and partner with product and architecture to deliver iterative customer value.

Build and lead development of the ESPM platform using Ruby on Rails. Define technical vision, design scalable data pipelines and architectures for petabyte-scale ingestion, implement features across the stack, collaborate with security researchers, mentor engineers, and ensure high-quality, tested deliveries.

Lead technical design and implementation of the ISPM product using Ruby on Rails. Build scalable data pipelines and systems to process large-scale identity telemetry, collaborate with security researchers and product teams, mentor engineers, and set architectural direction for detection and remediation features.

Triage, investigate, and remediate security alerts from the Huntress platform. Perform forensic review of EDR telemetry, malware analysis, and cloud/M365 investigations. Escalate incidents, contribute to detection engineering, and support SOC operations and partner outcomes.

Manage customer accounting and accounts receivable processes: collect payments, handle customer inquiries via email/phone/Slack/Zendesk, process refunds, manage sales tax exemptions and reconciliations, support audits, and identify process improvement and automation opportunities.