Homebot Leadership & Management

What hallmark of good management stands out at your company — and how is it reinforced?

Accessibility. Whenever we welcome a newbotter, I always emphasize that nobody is too busy to answer your questions. No matter your role or team, our leaders make time to ensure everyone is aligned and supported.

Many of Homebot’s managers were promoted from individual contributor roles, which reinforces our culture of leading by example. They don’t just direct, they participate, listen and guide through real collaboration. This approach fosters trust and encourages everyone to bring their best ideas forward. 

Because of this, our teams operate with a sense of psychological safety and shared ownership. People feel empowered to ask questions, make decisions and take initiative, knowing their leaders have their backs. That openness has become a pillar of how we grow, learn and succeed together at Homebot.

Which forum or ritual keeps expectations and priorities clear for the team?

Every other week, leaders and key cross-functional partners meet for a go-to-market session to align on priorities, share progress and tackle blockers together. This keeps the strategy from getting stuck at the top and ensures updates flow quickly across teams so we can all speak clearly to our vision.

Along with our team syncs and all-hands, this rhythm helps everyone stay clear on not just what we’re doing, but why. It’s made Homebot feel more connected, transparent and in sync than ever.

What part of the strategy excites people — and what metric shows progress?

Strategy isn’t something we talk about once and hope everyone remembers. Every metric we track ties back to leading indicators across multiple departments, ensuring we’re measuring real progress, not just outcomes.

In 2025, Homebot launched four new strategies that have kept the company energized and focused. We reference them daily, in conversations with customers, prospects and internally. Every Thursday, the entire company aligns on our go-to-market priorities. This rhythm keeps strategy alive and actionable, not abstract.

It’s hard to capture this as a single metric, but the impact is clear: Homebot doesn’t just feel like a great place to work, it feels like a place that works great. These newer strategies have brought us closer together as a company and our customers can feel that alignment too. Their excitement mirrors ours, showing up in renewed partnerships, new opportunities and shared wins worth celebrating.