Teams at Holmes Murphy

Investigates, evaluates, negotiates, and resolves lost-time workers’ compensation claims, including litigated claims. Communicates with insureds, claimants, insurers, and internal teams; researches coverage issues; maintains accurate claim records; processes indemnity and medical payments; monitors claims procedures; and supports compliance and client service across multiple jurisdictions.

Supervise workers’ compensation claims staff and oversee complex and litigated claims across multiple jurisdictions. Responsibilities include adjudicating claims, investigating and negotiating settlements, reviewing reserves and legal or medical management, addressing client and carrier inquiries, ensuring regulatory compliance, coaching employees, managing staffing and performance, coordinating training, and monitoring claim quality. The role also supports coverage issue resolution, large-loss reporting, performance analysis, and standardized claims-handling processes.

Participate in a 10-week employee benefits sales internship, supporting prospect identification, client relationship building, proposals, sales meetings, presentations, and community activities. Interns rotate through business areas, receive mentorship, attend educational workshops, and gain hands-on exposure to insurance brokerage and client acquisition while collaborating with sales and other departments.