Teams at Hitachi

Leads site reliability and cloud operations for SaaS products across AWS and Azure. Responsibilities include cloud maturity assessments, reliability standards, observability, operational readiness reviews, SLOs, error budgets, capacity planning, incident response, post-incident improvements, and toil reduction. The role partners with product, engineering, security, quality, PMO, and customer experience teams to identify operational gaps and drive remediation roadmaps.

Drives complex, service-led IT sales involving managed services, AI, and professional services. Develops account plans, sales campaign roadmaps, proposals, and solution strategies; identifies customer needs and capability gaps; engages partners and internal resources; manages executive relationships; negotiates commercial terms; owns forecasting and pipeline communication; and leads opportunities from discovery through closure and value delivery.

Lead global product strategy and lifecycle for oil-flooded compressor portfolio. Drive VoC research, NPI, pricing, launches, aftermarket growth, S&OP alignment, VAVE cost optimization, cross-functional stakeholder alignment, and financial performance tracking to grow revenue and margins.