Jobs at Hitachi

Leads site reliability and cloud operations for SaaS products across AWS and Azure. Responsibilities include cloud maturity assessments, reliability standards, observability, operational readiness reviews, SLOs, error budgets, capacity planning, incident response, post-incident improvements, and toil reduction. The role partners with product, engineering, security, quality, PMO, and customer experience teams to identify operational gaps and drive remediation roadmaps.

Drives complex, service-led IT sales involving managed services, AI, and professional services. Develops account plans, sales campaign roadmaps, proposals, and solution strategies; identifies customer needs and capability gaps; engages partners and internal resources; manages executive relationships; negotiates commercial terms; owns forecasting and pipeline communication; and leads opportunities from discovery through closure and value delivery.

Lead global product strategy and lifecycle for oil-flooded compressor portfolio. Drive VoC research, NPI, pricing, launches, aftermarket growth, S&OP alignment, VAVE cost optimization, cross-functional stakeholder alignment, and financial performance tracking to grow revenue and margins.

Manages up to five strategic accounts, driving sales growth, account objectives, customer relationships, and cross-selling across the company’s product and service portfolio. Leads account planning over one-, three-, and five-year periods; coordinates executives, sales channels, service teams, and internal resources; develops customer solutions; tracks performance in CRM; and ensures customer satisfaction and issue resolution.

Enhances sales effectiveness by managing sales content libraries, developing playbooks and training, supporting product launches, creating competitive materials, and improving pricing and margin execution. Partners with product management, marketing, and field teams to translate technical information into sales resources. Maintains CRM and enablement technology proficiency, gathers field feedback, and tracks content, training, and productivity metrics.