Jobs at Hightouch

The Sales Development Representative will generate leads, conduct outreach to potential customers via various channels, and improve sales strategies and processes while working towards monthly goals.

The Mid-Market Account Executive is responsible for driving sales, managing strategic deals, and working with diverse clients in a dynamic environment.

Primary relationship owner for a portfolio of clients, ensuring retention, adoption, and expansion. Drive renewals and upsells, map solutions to client goals, lead renewal meetings and strategic reviews, collaborate with internal teams for delivery, maintain account health and records, and produce progress reports.

Bridge enterprise customers' legacy BI to Hightouch by reverse-engineering complex marketing reports, building reusable reporting frameworks, engineering and documenting semantic/context layers, ensuring accurate SQL generation, and training non-technical marketers while collaborating cross-functionally to deliver reliable, idempotent AI-driven analytics.

Design and iterate on Hightouchs Agents product: build 0-1 AI marketing tools, produce rapid prototypes and high-fidelity UI, conduct customer research, synthesize data-driven insights, drive product strategy, and collaborate closely with designers, engineers, and PMs to ship features.

Drive operating model, quarterly reforecasts, cash flow and budget-versus-actuals. Maintain driver-based models, strengthen SaaS metrics, support board reporting, partner with Accounting/RevOps/Data, and lead ad hoc strategic and scenario analysis to inform executive decisions.

Own growth marketing for Ad Studio: launch and optimize paid channels (LinkedIn, Meta, Google), create lead magnets, run webinars, build funnel reporting (CPL, conversion, pipeline), and iterate like a founder to drive pipeline and revenue for a B2B SaaS AI product.

Build outbound motion for Hightouch Ad Studio by prospecting performance marketers, creative and brand teams via calls, email, LinkedIn, and integrated campaigns. Research target accounts, craft personalized messaging tied to creative pain points, and develop the outbound playbook, processes, tooling, and strategies to drive demos and monthly goals.

Work with enterprise marketing teams to design and ship on-brand AI-generated ad creatives. Lead prompt engineering across image and video models, consult on brand guidelines, run A/B tests and optimize performance, and provide product feedback to shape AI creative tooling and adoption.

We are seeking a product-minded backend engineer to work on our Customer Studio product, focusing on data performance, analytics, audience syncing, and generative AI. The role requires strong architecture, scalability considerations, and product engagement.

Explore customer needs and oversee their journey through onboarding to ensure successful adoption of the Hightouch platform, applying strong technical and project management skills to guide customers effectively.

Join Hightouch as a front-end focused full stack engineer, building user-friendly interfaces and collaborating with teams to enhance customer engagement through data.

The Customer Success Engineer will work with users to maximize the platform's value, providing technical support and collaborating with various teams.

The Forward Deployed Marketing Data Scientist will work with AI customers and engineering teams to optimize AI-driven marketing campaigns through data analysis, diagnostics, and communication of insights to stakeholders.

Lead the Streaming Systems team, building high-throughput, low-latency infrastructure for real-time computation on billions of events. Mentor engineers and solve complex scaling challenges directly affecting marketing AI products.

The role involves developing tools for enterprises to manage Hightouch deployments, focusing on access control, change management, and data warehouse performance.

The Implementation Manager oversees customer onboarding, implements technical solutions, optimizes processes, and collaborates with clients and internal teams to ensure successful integrations.

The Web Engineer will lead the development and maintenance of Hightouch's marketing website, collaborating with design and marketing teams to create exceptional user experiences and engaging animations.

Lead the engineering team managing 300+ destination integrations, focusing on technical execution, product improvements, and mentoring engineers while ensuring customer satisfaction.

The AI Strategy Consultant will drive marketing strategy using AI, work with teams to implement solutions, and enhance customer outcomes.