Jobs at Hightouch

Sell Hightouchs Ad Studio to mid-market performance marketing teams. Build relationships, run consultative demos, define sales motion and ICP, close strategic deals, and shape go-to-market for a new product.

The Mid-Market Account Executive is responsible for driving sales, managing strategic deals, and working with diverse clients in a dynamic environment.

Manage end-to-end renewals for a portfolio of Hightouch customers, developing and executing renewal strategies, negotiating contracts, forecasting renewal risk, driving adoption with account teams, and collaborating cross-functionally to maximize contract value and account growth while carrying a renewal revenue quota.

Primary relationship owner for a portfolio of clients, ensuring retention, adoption, and expansion. Drive renewals and upsells, map solutions to client goals, lead renewal meetings and strategic reviews, collaborate with internal teams for delivery, maintain account health and records, and produce progress reports.

Lead and mentor a team of Solutions Engineers, ensuring exceptional customer experiences and collaboration with AEs. Develop technical expertise in data activation and integration platforms, delivering tailored demonstrations and solutions for clients.

Partner-focused sales role owning Snowflake partnership day-to-day: source partner-sourced pipeline, co-sell with Snowflake AEs, run joint meetings and events, enable partners, attend in-person Snowflake events (2-3 heavy travel months/year), and maintain frequent partner cadences to accelerate deals and expansion.

This role focuses on enhancing developer productivity for Hightouch's engineering team by owning the build/test/deploy processes, improving multi-cloud infrastructure, and driving excellence in testing.

Own onboarding, adoption, retention, and expansion for mid-market customers. Provide technical guidance, manage onboarding projects, troubleshoot escalations, collaborate cross-functionally, and surface product feedback to drive platform improvement.

The Partner Solutions Engineer builds relationships with partner SEs and technical leaders, supports partner sales with technical needs, and drives partner-informed product enhancements through collaboration with key ISVs.

Design and iterate on Hightouchs Agents product: build 0-1 AI marketing tools, produce rapid prototypes and high-fidelity UI, conduct customer research, synthesize data-driven insights, drive product strategy, and collaborate closely with designers, engineers, and PMs to ship features.

Drive operating model, quarterly reforecasts, cash flow and budget-versus-actuals. Maintain driver-based models, strengthen SaaS metrics, support board reporting, partner with Accounting/RevOps/Data, and lead ad hoc strategic and scenario analysis to inform executive decisions.

You will audit GTM workflows, design AI workflows, maintain AI context layers, train teams on AI tools, and integrate solutions within RevOps.

Lead creative for enterprise email lifecycles by translating brand guidelines into agentic AI workflows, producing on‑brand email creative, running A/B tests to drive performance, and shaping product and playbooks to scale email quality across customers.

We are seeking a product-minded backend engineer to work on our Customer Studio product, focusing on data performance, analytics, audience syncing, and generative AI. The role requires strong architecture, scalability considerations, and product engagement.

Lead the Streaming Systems team, building high-throughput, low-latency infrastructure for real-time computation on billions of events. Mentor engineers and solve complex scaling challenges directly affecting marketing AI products.

The role involves developing tools for enterprises to manage Hightouch deployments, focusing on access control, change management, and data warehouse performance.

The Software Engineer will work on high-throughput streaming systems, scaling infrastructure to manage billions of events, ensuring low-latency and high performance while delivering projects from start to finish with significant ownership.

Explore customer needs and oversee their journey through onboarding to ensure successful adoption of the Hightouch platform, applying strong technical and project management skills to guide customers effectively.

Join Hightouch as a front-end focused full stack engineer, building user-friendly interfaces and collaborating with teams to enhance customer engagement through data.

The Customer Success Engineer will work with users to maximize the platform's value, providing technical support and collaborating with various teams.