Teams at The Hanover Insurance Group

Underwrite and manage complex specialty general liability accounts, focusing on high-hazard product liability risks. Identify exposures, evaluate pricing and coverage, make portfolio decisions, and achieve profitability and growth goals. Build agency relationships, solicit and negotiate new and renewal business, present insurance solutions, monitor market trends, and collaborate with claims, loss control, and other business units. Mentor less experienced underwriters and operate with substantial underwriting authority.

Manage complex, high-value insurance claims involving significant legal, financial, and reputational exposure. Lead investigations, coverage and liability analysis, reserving, litigation strategy, negotiations, and claim resolution. Direct defense counsel, collaborate with underwriting, reinsurance, agents, vendors, and legal teams, and serve as a claims subject matter expert. Mentor colleagues, improve workflows and training, provide reporting, support policy and underwriting improvements, and participate in industry education.