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Recently posted jobs
Fintech • HR Tech
Lead full‑stack development for Gusto's PEO Benefits product: design and build benefits shopping, plan recommendation flows, carrier integrations, automation agents, and MCP tools; scale Ruby/Rails and JavaScript/React systems; mentor engineers; drive multi‑quarter, cross‑functional projects from spec through launch and iteration; collaborate with Product, Data, Design, and Platform teams to deliver customer‑facing features.
Fintech • HR Tech
Resolve payroll tax notices for customers by researching discrepancies, communicating with government agencies, documenting cases, collaborating with cross-functional teams, and using AI tools to improve processes while delivering excellent customer service.
Fintech • HR Tech
Lead organic social strategy and execution across major platforms, manage executive amplification and agency collaboration, coordinate organic-to-paid efforts, run reporting and tooling, support product/partnership launches, handle community management and crisis escalation, and manage social vendor relationships.
Fintech • HR Tech
Resolve payroll tax notices for customers by researching discrepancies, communicating with tax agencies, documenting cases, collaborating with cross-functional teams, using AI tools, and managing a daily queue to deliver exceptional customer outcomes.
Fintech • HR Tech
Lead design, configuration, and optimization of Workday modules; architect business processes, calculated fields, security, and reports; drive reporting, data quality, testing/UAT, release readiness; provide expert support, mentor teammates, and partner with People and IT stakeholders.
Fintech • HR Tech
Manage and grow a portfolio of strategic accounting firm partners for Gusto Pro. Drive revenue and usage through account plans, QBRs, upsells, renewals, and new partner acquisition. Build relationships across partner organizations, coordinate cross-functional enablement, surface product feedback to inform roadmap, use AI-powered workflows in daily work, and represent Gusto at industry events and partner meetings.
Fintech • HR Tech
Design, build, test, and iterate on benefits renewal workflows across frontend and backend. Scale Ruby on Rails and JavaScript/React systems, mentor engineers, drive cross-functional projects end-to-end, implement experimentation, and collaborate with product, design, data, and platform teams to deliver reliable, customer-focused features.
Fintech • HR Tech
Lead a team of 10–15 licensed benefits advisors through renewal cycles to drive retention, revenue growth, and exceptional customer experience. Coach for performance, run cross-functional projects to improve processes and tooling, integrate AI responsibly, and ensure compliance. Partner with Product, Sales, and Carrier Ops to optimize advisor workflows and customer outcomes.
Fintech • HR Tech
Provide embedded legal counsel for Gusto's HR Apps portfolio: review product requirements for compliance, develop compliance artifacts and rules, build processes and AI-driven tooling, monitor regulatory changes, handle customer escalations, and support vendor integrations, contracts, and go-to-market communications.
Fintech • HR Tech
Lead and coach a sales team to convert qualified inbound leads into closed 401(k) deals. Drive sales strategy, consultative selling, relationship building, CRM pipeline management, collaboration with marketing and customer success, and regular reporting to meet monthly and quarterly targets.
Fintech • HR Tech
Lead cross-functional product and service strategy to scale Gusto's customer experience, design end-to-end service blueprints, and build AI-powered workflows. Drive go-to-market and launch processes, provide data-driven insights, influence senior stakeholders, and lead initiatives from strategy through execution to improve service reliability and automation.
Fintech • HR Tech
The role involves aiding SMBs in adopting 401(k) plans through consultative sales, managing sales cycles, educating clients, and collaborating with teams for plan transitions.
Fintech • HR Tech
Serve as the primary benefits contact for a portfolio of small-employer clients. Guide clients through renewals, plan evaluation, selection and enrollment; recommend coverage options (dental, vision, life, disability, HSA/FSA) and plan types; provide clear phone and email guidance; maintain timely, accurate service; meet SLAs and retention goals in a fast-paced environment.
Fintech • HR Tech
Lead architecture, build, test, and scale Gusto's iOS app and mobile infrastructure. Improve build pipelines, automated testing, release processes, and foundational services (push, accessibility, localization). Collaborate across product, design, security, and infrastructure teams; prototype, iterate, and launch customer-focused features while mentoring engineers.
Fintech • HR Tech
Lead and transform the Sales Analytics team by rebuilding a scalable sales data foundation, delivering advanced forecasting and causal analyses, enabling AI-driven self-serve analytics, and partnering with revenue, data engineering, and operations to drive strategic, revenue-focused insights. Recruit, mentor, and raise team analytical rigor while executing remediation of technical debt.
Fintech • HR Tech
The Retirement Advocate will enhance user experience, support retirement benefits inquiries, build client relationships, and educate clients on their plans.
Fintech • HR Tech
Lead development of new payroll tax products, handling strategy, execution, and collaboration across teams to deliver business outcomes and customer value.
Fintech • HR Tech
Build and scale Gusto's ML/AI platform: design MLOps solutions, automated pipelines, model development frameworks, deployment, monitoring, CI/CD, and observability; collaborate with ML engineers and apply AI tools and best practices to production ML systems.
Fintech • HR Tech
Handle high-volume inbound calls, chats, and emails to qualify and advise small business customers, maintain accurate Salesforce records, support onboarding, exercise solutions selling, and use AI-powered workflows to improve processes and customer outcomes.
Fintech • HR Tech
Lead legal operations for Legal & Compliance: own systems, tools, and processes; implement and optimize AI-driven tech stack; manage budget, outside counsel relationships, metrics/OKRs, knowledge management, vendors, and day-to-day team operations; partner cross-functionally to drive efficiency and scale.
