Teams at Guild Mortgage

Oversee mortgage loan production support, ensuring loan files are complete, accurate, timely, compliant, and processed efficiently. Lead and train origination support staff, manage pipelines and workloads, resolve escalated loan issues, monitor performance metrics, coordinate with borrowers, brokers, underwriters, realtors, sales, and operations, and recommend process improvements. The role also supports customer communication, quality control, risk management, regulatory compliance, and team development.

Develop and administer Salesforce solutions for the retail sales division using Apex, LWC, Aura Components, Flows, SOQL, and custom objects. Translate business requirements into scalable solutions, manage releases and version control, perform data corrections and migrations, resolve escalated support issues, document processes, and mentor junior developers. The role also provides Salesforce subject matter expertise, automation, configuration, testing, and platform guidance.

The Senior IT QA Engineer owns quality strategy and outcomes across complex technology initiatives. Responsibilities include designing automated testing solutions, integrating quality verification into CI/CD pipelines, analyzing quality and production data, developing dashboards, managing risk, leading root-cause analysis, and influencing product, engineering, architecture, security, operations, and business stakeholders. The role requires technical contributions across web, mobile, API, data, cloud, and distributed systems, plus mentoring engineers and advancing quality engineering practices.