Jobs at Guild Mortgage

Provide administrative support to the Default/Foreclosure department including processing fees/costs and invoices, preparing audit folders, refunds and payoff requests, performing internet research for utilities/HOAs, updating internal systems, distributing mail and sales notifications, and creating summaries and spreadsheets.

Directs enterprise marketing operations, including project pipelines, workflows, campaign delivery, resource planning, budgeting, vendor performance, compliance, and process improvement. Leads marketing project managers and administrative staff, oversees marketing systems and documentation, analyzes initiative effectiveness, and partners with stakeholders and leadership to deliver aligned marketing programs. Provides coaching, training, and operational guidance while fostering a high-performing team culture.

Directs the company’s Loss Mitigation function, overseeing managers and specialists, operational performance, regulatory compliance, licensing, budgets, audits, training, reporting, and process improvements. Leads talent management, resolves escalated investor and compliance issues, ensures policies and procedures remain accurate, and coordinates system and workflow updates. The role manages 4–6 direct reports and 30–40 indirect reports while supporting mortgage default, loss mitigation, short sale, servicing, and regulatory activities.

Resolves escalated mortgage loan defects and investor stipulations across conventional, FHA, VA, USDA, jumbo, and other loan products. Reviews loan documentation, underwriting decisions, appraisals, financial qualifications, compliance requirements, and fraud risks. Researches and rebuts investor decisions, analyzes suspense trends, recommends process improvements, collaborates with processors and loan officers, and mentors junior specialists while ensuring timely loan purchases.

The VP and CISO will establish and lead the enterprise information security program, define security strategy and roadmap, oversee security architecture, policies, compliance, risk management, third-party partners, and security operations. The role advises executives and the Board, manages distributed security teams, engages regulators and auditors, and translates cybersecurity risks into strategic business decisions.

Leads the design and modernization of secure, scalable, resilient cloud platforms. Develops reference architectures, reusable engineering patterns, automation frameworks, IaC, CI/CD standards, security controls, observability, disaster recovery, and operational practices. Partners with architecture, engineering, security, SRE, and delivery teams to guide implementations, evaluate technologies, support cloud migrations, improve reliability and cost efficiency, and mentor technical teams.

Leads and matures the organization’s third-party risk management program, including vendor onboarding, risk assessments, continuous monitoring, remediation, contract security requirements, regulatory alignment, reporting, and executive risk guidance. Partners with Information Security, Legal, Compliance, Procurement, Privacy, and business teams to manage vendor security, privacy, operational, continuity, and concentration risks.

Establishes Guild Mortgage’s enterprise integration strategy, governance model, API and data interoperability standards, and long-term architecture roadmap. Leads integration governance, ecosystem and platform selection, executive alignment, compliance, vendor negotiations, and change management. Advises technical leaders on architecture, security, quality, and standards; develops models, roadmaps, KPIs, and executive presentations; mentors architects and promotes integration excellence. The role is strategic and advisory rather than implementation-focused, covering hybrid and multi-cloud environments and emerging event-driven and AI-driven integration approaches.

Supports mortgage origination compliance through complaint investigations, regulatory and investor examinations, risk-based monitoring, transactional testing, regulatory research, root cause analysis, reporting, and remediation. Independently manages multiple compliance matters, develops testing methodologies and monitoring materials, communicates findings to regulators and leadership, and recommends improvements to compliance controls and the Compliance Management System.

Supports governance, monitoring, and IT General Controls for third-party relationships and external users. Responsibilities include due diligence, risk classification, identity and access oversight, least-privilege reviews, access certifications, MFA and DLP monitoring, incident escalation, remediation tracking, audit support, reporting, business continuity and disaster recovery activities, offboarding controls, process documentation, and stakeholder coordination across IT, security, compliance, legal, HR, and vendor management.

Leads the company’s AI governance program by developing frameworks, policies, controls, inventories, approval processes, and monitoring for AI and LLM tools. Partners with security, engineering, IT operations, risk, legal, and compliance teams to manage AI risks, third-party due diligence, data protection, regulatory compliance, audits, training, and responsible AI adoption. Tracks emerging regulations and standards while measuring program effectiveness and driving continuous improvement.

Leads a DevOps engineering team and owns people management, delivery execution, capacity planning, stakeholder coordination, and technical direction. Oversees CI/CD, infrastructure-as-code, deployment automation, cloud and platform engineering, environment governance, security remediation, observability, incident response, and operational resiliency. Partners with engineering, infrastructure, security, architecture, and SRE teams to improve delivery reliability, automation, platform availability, and enterprise technology outcomes.

Supervises loss mitigation operations, including team productivity, loan reviews, FHA workout decisions, compliance audits, escalated accounts, reporting, training, and process-improvement projects. Ensures loss mitigation activities comply with investor, state, federal, CFPB, and company requirements. Manages team members, inventory, general ledger reconciliation, auditor responses, and borrower communications while maintaining timely and accurate case resolution.

Manages a mortgage bankruptcy portfolio, preparing and submitting legal claim packages, reviewing debtor plans and payment histories, coordinating with attorneys, applying fees, tracking deadlines, auditing invoices and files, updating systems, and responding to customer, court, and attorney inquiries. Requires mortgage foreclosure and bankruptcy processing experience, strong organization, communication, data-entry, Microsoft Office, compliance, and customer service skills.

Operate and support the QRM mortgage banking risk system, importing and reconciling pipeline, loan, and hedge data. Produce daily risk, position, coverage, P&L, and best-execution reports for the capital markets trading desk. Maintain Power BI dashboards, ETL routines, QRM configurations, reports, and calculation logic. Validate model inputs, support SOX controls and Finance reconciliations, resolve data discrepancies, and respond to ad hoc requests while documenting procedures and partnering with internal stakeholders.

Own the strategy, roadmap, evaluation, governance, integration, launch, and lifecycle management of AI tools supporting mortgage sales. Discover Loan Officer needs, prioritize use cases, measure adoption and ROI, evaluate vendors, coordinate risk and compliance approvals, design workflows across enterprise systems, and lead enablement and change management. Partner with technical teams on integrations and internal AI builds while maintaining vendor guardrails and ensuring safe, valuable adoption.

The Data Engineer designs, builds, and optimizes enterprise data pipelines, lakes, warehouses, integrations, and analytics infrastructure. Responsibilities include ELT development using Snowflake and Informatica, data governance, quality, security, performance monitoring, PII protection, cost optimization, and support for analysts and data scientists. The role also delivers process improvements, analytics tools, stakeholder collaboration, technical mentoring, and scalable data architecture across cross-functional teams.

Leads enterprise data engineering initiatives by designing and optimizing data pipelines, data lakes, warehouses, and analytics infrastructure. Uses Snowflake, Informatica, SQL, and related technologies to integrate diverse data sources, improve data quality, secure PII, and support analytics and data science teams. Establishes governance, monitoring, scalability, performance, and cost-efficiency practices while mentoring teammates and partnering with stakeholders on complex technical solutions.

Manages end-to-end regulatory and compliance projects across mortgage origination, servicing, and corporate functions. Develops project plans, dashboards, milestones, and implementation roadmaps; coordinates cross-functional stakeholders; tracks risks, issues, dependencies, decisions, and regulatory deadlines; supports audits and examinations; manages change communications, training, documentation, governance reporting, KPIs, compliance manual updates, and executive presentations. Also drives retrospectives, records retention, workflow improvements, and transition of initiatives to ongoing control owners.

Lead design and implementation of secure, scalable, resilient cloud platform solutions; operationalize enterprise architecture through hands-on technical leadership, IaC and CI/CD automation, security and governance, platform modernization, mentoring, and cross-functional collaboration to improve reliability and operational maturity.