Teams at Grow Therapy

Lead the partner integration platform product roadmap, drive healthcare interoperability (clinical data exchange), speed partner onboarding, build monitoring/alerting for data quality and uptime, and act as technical integration liaison to partners and internal teams.

Provide inbound support to payor partner clinicians and clients via phone, chat, and email; troubleshoot billing and product issues with RCM and Engineering; collaborate across Customer Operations; meet with manager for feedback and goals. Fully remote role with occasional (2-3/yr) travel for offsites.

Support clinical quality operations across a network of providers by reviewing documentation for completeness, risk, and payor compliance; handle complaint, grievance, and payor review workflows; conduct provider outreach and education; and contribute clinical judgment to quality initiatives and audit readiness.