Grow Therapy

HQ
New York
Total Offices: 3
650 Total Employees
Year Founded: 2020

Grow Therapy Offices

Grow Therapy is headquartered in New York and has 3 office locations.

Hybrid Workplace

Employees engage in a combination of remote and on-site work.

We value hybrid and remote work, with our headquarters in New York City and offices in San Francisco, Seattle, and Waterloo, Canada. Our teammates also work from various states from coast to coast.

Typical time on-site: 3 days a week

U.S. Office Locations

HQ
New York

New York, NY

Financial District , New York, NY, United States, 10005

San Francisco

San Francisco, CA

Financial District , San Francisco, CA, United States

Seattle

Seattle, WA

West Woodland, Seattle, WA, United States

Recently posted jobs

5 Hours AgoSaved
Remote or Hybrid
USA
Healthtech • Social Impact • Software
Provides empathetic customer and provider support through chat, messaging, and phone. Resolves technical, insurance, billing, and platform questions; documents interactions; meets service, quality, response-time, and productivity expectations; escalates issues when needed; participates in coaching and training; identifies recurring problems; and collaborates with Product and internal teams to improve the support experience.
2 Days AgoSaved
Remote or Hybrid
USA
Healthtech • Social Impact • Software
Provide phone and live-chat support to clients and therapists, troubleshoot platform issues, educate customers, and advocate for their needs. Investigate root causes, collaborate with Product teams to improve the platform, meet quantitative support metrics, and adapt independently in a fast-paced remote startup environment.
One Month AgoSaved
Remote or Hybrid
USA
Healthtech • Social Impact • Software
Leads Learning, Content, and Quality teams within Shared Services. Owns the strategic vision, operating models, onboarding curriculum, train-the-trainer programs, knowledge bases, quality processes, performance metrics, and AI enablement strategy. The role develops high-performing teams, reduces frontline ramp time and turnover, creates closed-loop feedback systems, and aligns training outcomes with operational KPIs while scaling support operations.