Jobs at Gravity Haus

Greet and register guests, manage check-ins/check-outs and reservations using PMS, handle guest communications and billing, provide concierge support, coordinate with operations teams, promote membership benefits, assist with light bell/valet duties, maintain front desk operations and compliance, and support member engagement and events.

Manage the pass between kitchen and front-of-house to ensure timely, accurate, and well-presented dishes. Verify order completeness and quality, coordinate timing with kitchen and servers, communicate special requests, maintain expo line cleanliness, anticipate bottlenecks, and support efficient, high-volume service to enhance guest experience.

Lead Front Desk Specialist provides front desk hospitality, F&B service, and on-shift leadership. Duties include guest check-in/out, PMS and POS use, beverage preparation, member engagement, event support, and coordinating across operations to ensure service standards.

Lead daily Front Office operations and the Haus Experience team to deliver exceptional guest, member, and owner experiences. Oversee arrivals/departures, service recovery, staffing, scheduling, budgeting, cross-department coordination, and property systems integrity while coaching and developing front office staff.

Lead daily front desk operations, recruit/train and coach staff, manage guest arrivals/departures and reservations, serve as Manager on Duty, monitor feedback and KPIs, coordinate with departments, maintain operational standards, SOPs, and budgets to ensure exceptional guest and member experiences.