The Customer Success Manager enhances public safety agencies' use of GovWorx solutions through consulting, data analysis, technical support, relationship management, and continuous improvement.

Oversee customer projects, ensuring timely delivery and satisfaction. Coordinate with stakeholders, manage project plans, and refine processes for improvement.

Leading a software engineering team, overseeing design and implementation phases, ensuring adherence to development standards, and collaborating with cross-functional teams.

The Fullstack Engineer will design, develop, and improve software for public safety agencies, adhering to quality, security, and architecture standards while collaborating with teams.

The Account Executive will develop relationships with public safety agencies, deliver product demos, manage sales processes, and ensure customer satisfaction while working closely with company leadership.

The Systems Operations Manager will oversee the Operations Team, enhancing DevOps practices, managing team performance, and ensuring efficient deployment of mission-critical software in public safety sectors.

The Onboarding Consultant guides new customers through the deployment and use of the CommsCoach platform, ensuring effective training and workflow alignment with ECC operations.

As a QA Engineer, you'll enhance QA practices, develop automation frameworks, and collaborate with teams to monitor and improve software quality for public safety applications.

Design, build, and maintain scalable data pipelines and tooling to support AI and analytics. Manage datastores (MySQL, Redshift, OpenSearch), implement AWS-based ETL/ELT solutions, collaborate with data science and product teams, and ensure data quality, automation, and production reliability.

Manage and execute digital marketing campaigns, focusing on demand generation and lead nurturing. Optimize paid media, marketing automation, and social media strategies to enhance awareness and engagement.