Teams at GoDaddy

Handles inbound customer inquiries through phone, email, and chat; troubleshoots technical issues, identifies customer needs, recommends GoDaddy products, and drives sales. Maintains product and pricing knowledge, meets service and sales metrics, and supports outbound sales efforts when needed. The role requires working some nights, weekends, and holidays.

Own go-to-market and product marketing for GoDaddy’s financial services offerings, including capital, instant payouts, business banking, debit cards, and insurance. Develop positioning, pricing, packaging, lifecycle campaigns, audience segments, experiments, customer research, and launch strategies. Partner with product, sales, and partner teams to drive adoption, engagement, cross-sell opportunities, and revenue growth among small business customers.

Owns the full lifecycle and roadmap for point-of-sale payment hardware, including proprietary and third-party terminals, accessories, device operating systems, and checkout experiences. Manages OEM/ODM and supplier relationships, product requirements, development and certification cycles, payments functionality, and business outcomes such as cost, margin, NPS, churn, and competitive performance.