Teams at Global Payments

Embed with a single large customer as the forward-deployed product lead, translate client needs into epics and user stories, prioritize and maintain the backlog, coordinate 2-3 development teams, manage scope against the SOW, and drive launch readiness across payments, registration, dynamic pricing, APIs/webhooks, identity, and reporting.

Prospect and close small-to-mid-market merchants on Heartland cloud Point of Sale solutions through in-person and phone presentations. Set appointments, run demos, upsell existing clients, maintain CRM records (Atlas/Salesforce), meet quota, and be in the field ~75% of the time.

Lead product marketing for the Genius POS product: develop positioning and messaging, own go-to-market strategy, create sales enablement materials, support marketing campaigns, act as the internal voice of the customer, and collaborate across product, sales, and marketing to drive adoption.