GitLab
Teams at GitLab
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Cloud • Security • Software • Cybersecurity • Automation
Lead a global End User Services team delivering 24/5 support for GitLab's SaaS toolstack. Own EUS strategy, incident/request/problem/change management, SLAs, CSAT, asset and SaaS lifecycle, and scale support via automation, self-service, and AI. Partner cross-functionally with People, Security, IT Engineering, Workplace, Finance, and Procurement to optimize onboarding, tooling, vendor relationships, and operational KPIs.
Cloud • Security • Software • Cybersecurity • Automation
Lead a team of Solutions Architects to support enterprise customers, drive technical evaluations, and promote successful adoption of the GitLab platform. Coach and mentor team members while ensuring alignment with sales and product management.
Cloud • Security • Software • Cybersecurity • Automation
Oversee a globally distributed engineering organization, set engineering strategy, drive operational excellence, and champion AI-native practices in a remote environment.
