Teams at Genesys

The Principal Solution Consultant advises high-growth customers on leveraging Genesys software for empathy-driven AI experiences, facilitating demos, managing RFx responses, and collaborating with partners to optimize solutions.

The Senior Solutions Consultant will partner with Sales and design AI-powered customer experience strategies, oversee technical selling motions, and support customer engagement through demos and workshops while utilizing expertise in cloud architecture and AI workflows.

The Senior AI Architect role at Genesys involves designing comprehensive AI solutions for enhancing customer experiences, optimizing workflows, and integrating AI with enterprise platforms. Responsibilities include technological leadership, pre-sales support, and collaborating with teams to deliver production-ready solutions that meet business objectives.