Jobs at GeneDx

Serve as strategic People partner to executives across Commercial, Marketing, and Production Lab. Advise on org design, succession planning, talent risk, leadership effectiveness, and large-scale change. Lead executive talent reviews, coach senior leaders, use people analytics to inform decisions, and partner with People COEs to reinforce culture and retention.

Monitor audits and reconcile payments to ensure reimbursement accuracy and compliance with payer contracts and MFN laws. Audit payments, process refunds, resolve denials, collaborate with legal, billing, appeals, finance, and compliance teams, and maintain documentation to support regulatory inquiries and process improvements.

Review denied lab claims, determine denial reasons, gather documentation, and submit appeals to maximize reimbursement. Communicate with providers and insurers, track appeals in billing systems, apply coding and payor policies, analyze denial trends, report findings, and collaborate cross-functionally to improve processes and compliance.

Lead design, development, testing, and maintenance of scalable data-centric applications using Python, React/Next.js, and PostgreSQL. Optimize schemas and data pipelines, build responsive UIs for analysis and reporting, address performance and security issues, perform code reviews, mentor junior engineers, and drive architecture and technical decisions for the Clinical Operations Platform.

Sell GeneDx genomic testing to adult specialty physicians within the Houston territory. Generate leads, build and manage a physician development pipeline, provide consultative education, coordinate with internal teams for service delivery, hold in-person and virtual meetings, support marketing events, and serve as first-line account manager to drive new and existing business.

Drive adoption and revenue for rapid genomic testing in NICUs across NYC by prospecting, managing key hospital accounts, delivering consultative presentations, coordinating cross-functional onboarding, leading educational initiatives, tracking utilization with metrics/case studies, and meeting sales targets while maintaining strong clinician relationships and CRM documentation.

Field-based sales role driving adoption of GeneDx prenatal genetic testing across a multi-state territory. Build relationships with MFMs and prenatal genetic counselors, prospect and grow accounts, deliver consultative presentations, run educational events, coordinate onboarding and service delivery with cross-functional teams, document activities in CRM, and meet sales targets. Heavy travel (up to 75%) and high field presence required.

Field-based Account Manager responsible for growth, retention, and expansion across a portfolio of healthcare provider accounts. Own full customer lifecycle, deliver consultative sales and education, coordinate cross-functional teams, analyze utilization trends, lead business reviews and territory engagement, meet sales targets, and maintain high field presence to drive adoption of clinical genomic testing.

The role supports the Medical Science Liaison team by handling clinician communications, onboarding, and educational needs, improving workflow and engagement efficiency.

The Regional Account Executive will lead sales growth in Virginia, build relationships with healthcare providers, and drive genetic testing adoption. Responsibilities include managing accounts, delivering sales presentations, and collaborating with teams for service delivery.