Teams at FLEXPORT INC

Handle customer inquiries via phone, email, and chat; provide product and policy information; resolve and escalate issues; document interactions in the support system; assist with account updates, orders, and troubleshooting; meet response time and satisfaction targets and contribute to team best practices.

Provide administrative support to ensure smooth office operations: manage calendars and communications, prepare and edit documents, maintain filing and databases, assist with meetings and travel, order supplies, and support team tasks while preserving confidentiality and professionalism.

Enter, update, verify, and maintain accurate data in company systems; correct errors, organize records, prepare documents, generate simple reports, handle confidential information, and assist with administrative tasks to meet deadlines.