Jobs at FLEXPORT INC

Handle customer inquiries via phone, email, and chat; provide product and policy information; resolve and escalate issues; document interactions in the support system; assist with account updates, orders, and troubleshooting; meet response time and satisfaction targets and contribute to team best practices.

Provide administrative support to ensure smooth office operations: manage calendars and communications, prepare and edit documents, maintain filing and databases, assist with meetings and travel, order supplies, and support team tasks while preserving confidentiality and professionalism.

Enter, update, verify, and maintain accurate data in company systems; correct errors, organize records, prepare documents, generate simple reports, handle confidential information, and assist with administrative tasks to meet deadlines.

Manage full-cycle recruiting: partner with hiring managers to define needs, source and screen candidates, guide applicants through the hiring pipeline, ensure excellent candidate experience, and reduce time-to-hire.

Monitor active shipments from origin to delivery using tracking software, identify delays, communicate status to stakeholders, and troubleshoot transit issues to maximize transparency and on-time delivery.

Manage daily shipping and supply chain tasks: plan delivery routes, track shipments, maintain inventory accuracy, communicate with carriers, and optimize fulfillment to reduce costs, prevent delays, and ensure customer satisfaction.

Plan, execute, and close projects by coordinating teams, managing resources, tracking budgets and timelines, communicating risks and status to stakeholders, maintaining documentation, and ensuring deliverables meet quality standards.