Teams at Flashpoint

Manage public sector renewal pipeline and execute full-cycle renewal sales for government accounts. Coordinate discovery, demos, proposals, quotes, BVAs, upsell/cross-sell, and forecasting in Salesforce. Track solicitations, build response strategies using GovWin/Bloomberg/agency sites, collaborate with internal teams and partners, and deliver accurate forecasts while contributing competitive insights to improve go-to-market strategy.

Provide end-to-end technical support for enterprise SaaS customers: troubleshoot APIs, integrations, SAML/SSO, AI/LLM features; replicate defects, produce actionable engineering reports, create knowledge-base articles, and collaborate with Customer Success to resolve complex data and product issues.

Pre-sales technical role on Partnerships team translating Flashpoint threat data into actionable outcomes. Run and tailor demos, support sales strategy, consult with customers, translate needs to engineering/intel teams, build enablement materials, and influence product roadmap while growing into a trusted advisor for CTI and OSINT use cases.