Fieldguide Offices

Provide technical and product support to Fieldguide customers through email, phone, and chat. Troubleshoot platform issues, guide users on features and best practices, collaborate with Engineering, Product, and Design, support database setup and template creation, contribute to onboarding and retention, and maintain help documentation. The role requires a customer-focused, adaptable team player comfortable working remotely from 2pm to 11pm PT in a startup environment.

Own Fieldguide’s B2B demand generation engine across webinars, nurture tracks, email campaigns, content distribution, ABM coordination, and event promotion. Manage campaign calendars, segmentation, conversion measurement, pipeline reporting, and lifecycle programs. Partner with marketing and sales teams while using AI to automate campaign execution and performance monitoring. The role requires hands-on ownership of large-scale pipeline programs and continuous optimization based on funnel metrics.

Own Fieldguide’s social media strategy, content calendar, and execution. Repurpose long-form assets, product releases, thought leadership, and customer stories into engaging social-native content. Write short-form content for subject-matter experts, manage content systems and brand guidelines, and collaborate with product, demand generation, marketing, and communications teams on campaigns. Translate complex audit and advisory topics into compelling copy and visual formats across social platforms.