Jobs at Fastly

The Global People Partner Director will provide strategic HR leadership, aligning people strategies with business goals, fostering an inclusive culture, and using analytics to drive organizational success.

As a Staff PKI Systems Engineer at Fastly, you'll design and maintain TLS certification authority and PKI systems, lead cryptographic operations, drive system automation, and mentor engineers to ensure security and compliance in complex environments.

Manage sales operations, drive process improvements, handle system requests, and support various departments while optimizing operational efficiency.

The Director of Engineering leads the kernel engineering team, optimizing performance for Fastly's edge network, managing engineering talent, and collaborating to innovate solutions.

The Senior Program Manager will lead critical product development and engineering initiatives, collaborating across teams to drive successful business outcomes and ensure timely delivery of projects.

The Staff Hardware Design Engineer designs hardware infrastructure for Fastly, collaborating with teams to ensure scalable and performant systems. Responsibilities include developing specs, guiding hardware selection, overseeing testing, and mentoring junior engineers.

The Staff Software Engineer will develop and optimize network software for edge protocols, mentor engineers, and collaborate cross-functionally to deliver features, focusing on security and performance.

The Staff Engineer will enhance Fastly's edge systems efficiency by implementing new protocols, optimizing systems, and mentoring engineers while employing a data-driven approach.

The Principal Release Engineer is responsible for developing and maintaining CI/CD infrastructure, improving engineer productivity, and collaborating with teams for effective deployment strategies.

As the Manager of Customer Support Engineering, you'll lead multi-tier support teams, manage customer escalations, ensure operational excellence, and maintain high customer satisfaction while driving continuous improvement for Fastly's edge cloud platform.

Support Billing Systems and Order-to-Cash operations, troubleshoot business issues, analyze data, and improve processes across finance operations.

This role involves being the primary technical contact for key Fastly customers, managing relationships, resolving escalations, and mentoring team members. The engineer will utilize technical expertise in cloud architecture, networking, and scripting to improve client operations, support product implementation, and advocate for the customer's needs.

The Senior Customer Solutions Engineer provides technical support and builds relationships with key clients, ensuring successful implementation of Fastly's products and managing escalations. They leverage technical expertise to drive customer initiatives and mentor other engineers.

Lead architecture and technical direction for Platform Engineering initiatives, drive cross‑org programs (CI/CD, observability, runtime, security), define platform standards and paved roads, mentor senior engineers, and represent Platform Engineering to stakeholders to improve developer experience and operational excellence.

Build, deploy, and maintain large-scale data stores and backend services; create monitoring, dashboards, and automation tools (primarily in Go); manage configuration and backups with Terraform and Kubernetes; provide technical leadership, documentation, mentorship, and participate in on-call rotation to ensure reliability and scale.

Lead the development of scalable, reliable traffic management services. Collaborate across teams, mentor engineers, and ensure high performance and availability.

The Global People Partner Lead will serve as a strategic advisor to senior leaders, aligning HR strategies with business objectives, leading organizational design, developing workforce plans, and utilizing data analytics to drive success in G&A functions.

As a CSOC Analyst, you will monitor security events, conduct threat hunting, lead incident responses, and communicate with customers to mitigate security threats using Fastly's edge cloud platform.

The Program Manager will drive execution of product development and engineering programs, coordinating workstreams and aligning teams to deliver successful outcomes for Fastly's platform and customers.

The Customer Support Engineer provides technical support and guidance on the Fastly Edge Cloud Platform, troubleshooting configurations, assisting customers with UI navigation, and handling inquiries via various channels while advocating for their needs.