Teams at Everway

Manage end-to-end renewals for a portfolio of SaaS accounts, engaging customers, negotiating terms and pricing, identifying churn risks, and supporting retention goals. Collaborate with Sales, Customer Success, and Finance to ensure accurate contracts, forecasting, compliance documentation, and renewal tracking. Use Salesforce, Gong, and CRM data to monitor renewal stages, forecast revenue retention, surface expansion opportunities, and improve workflows.

Leads inbound and outbound Sales Development teams, establishing performance standards, operating processes, coaching practices, and pipeline-generation goals. Manages SDR performance, qualification, routing, CRM accuracy, forecasting, onboarding, and ramp. Partners with Sales, Growth Marketing, Revenue Operations, and Marketing Operations to align campaigns, account strategies, and handoffs. Uses Gong and performance data to improve coaching, outreach, conversion, workflow efficiency, and revenue outcomes.

Owns Everway’s deal desk and pricing governance, including pricing frameworks, discount thresholds, deal approvals, commercial benchmarks, and complex SaaS deal structures. Partners with Sales, Renewals, Finance, Revenue Operations, Systems, Product, and Legal to improve pricing effectiveness, quoting accuracy, and recurring revenue performance. Provides senior-level commercial guidance, coaches sellers, manages pricing metrics, and defines rules for AI-assisted deal review without direct line-management responsibility.