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Artificial Intelligence • Natural Language Processing • Professional Services • Analytics • Consulting • Conversational AI • Generative AI
The role involves overseeing a digital contact center platform, implementing AI and automation strategies, and advising stakeholders on performance and integration.
Artificial Intelligence • Natural Language Processing • Professional Services • Analytics • Consulting • Conversational AI • Generative AI
The LiveVox Developer will design and develop integrations, manage omnichannel workflows, and provide technical expertise while collaborating with cross-functional teams.
Artificial Intelligence • Natural Language Processing • Professional Services • Analytics • Consulting • Conversational AI • Generative AI
Engineer and lead complex AWS contact center (Amazon Connect) implementations, owning end-to-end solution design, IVR and routing, API integrations, reusable code libraries, testing strategies, and migration efforts. Act as subject matter expert across pre- and post-sales, collaborate with clients and IT architecture teams, and provide technical leadership, optimization, and team management for CCaaS projects.


















