Jobs at Equip

The Product Support Associate is the first point of contact for users seeking technical help. Responsibilities include troubleshooting software, assisting with hardware issues, documenting resolutions, and ensuring user satisfaction.

Serve as first point of contact for internal and external users, troubleshoot software/hardware issues across channels, document tickets, escalate unresolved problems, and provide after-hours support when needed.

The Strategic Operations Director improves patient care by enhancing operational efficiency, leading projects, and leveraging data insights for scalable solutions within Equip's Care Operations teams.

As an IT Support Analyst II, you will provide technical support to employees, troubleshoot complex IT issues, maintain documentation, and track support metrics.

The Peer Mentor works with a care team to support individuals recovering from eating disorders through skill building and support groups, leveraging personal recovery experience.

The Senior IT Analyst will support operations, resolve complex tech issues, mentor junior staff, ensure security compliance, and drive process improvements.