Jobs at Enova

Qualify and engage leads via outbound calls and follow-ups, move prospects through the sales funnel, connect qualified leads to sales, meet performance metrics, and attend training to improve sales effectiveness.

Qualify and engage inbound and outbound leads via phone and email, move prospects through the sales funnel to account executives, follow up regularly, attend sales trainings, and meet assigned performance metrics reporting to the SDR Team Lead.

Guide loan applications through origination by analyzing bank statements, validating documentation to KYC/CIP standards, identifying missing information, coordinating with underwriters and internal teams, and maintaining high data accuracy and integrity throughout the lending lifecycle.

Manage transition of delinquent accounts to external law firms and collections agencies; prepare and audit documentation and placement records; reconcile external recovery reports with internal finance data; run account-level reporting and support ad-hoc data requests to drive recovery strategy and revenue.

The Collections Representative handles customer calls for overdue payments, offers payment solutions, and maintains customer records while ensuring compliance with collection laws.

Lead and manage Small Business collections operations across early, mid, and late stages. Oversee senior leads, leads, and representatives; set goals, execute strategies, identify process improvements, coach staff, and partner with cross-functional teams to balance collections with customer relationships and regulatory compliance.

Contact customers with overdue loans via high-volume inbound/outbound calls, negotiate and execute payment arrangements per company call flow, resolve complex late-payment issues with professionalism and empathy, accurately record interactions in the company database, and maintain strong time-management and remote-work discipline.

Handle inbound customer calls for a consumer lending brand after a 4-week training program. Resolve inquiries, process payments and payment plans, update accounts, and provide clear, empathetic verbal and written support while working remotely within specified states.