Jobs at Enova

Leads the Strategic Partners account management function, owns partner onboarding, health reviews, QBRs, renewals, upsell and cross-sell, and manages senior relationships. Builds scalable account-growth playbooks, coaches account managers, develops performance scorecards, forecasts origination, and translates partner feedback into cross-functional priorities. Success is measured through retention, volume growth, tier upgrades, onboarding speed, partner health, and team performance.

Leads commercial collections litigation recovery strategy, directs outside counsel and collection agencies, ensures legal and regulatory compliance, manages partner performance, and develops recovery initiatives for small business loan portfolios. The role handles escalated litigation and post-judgment remedies, collaborates with Collections, Fraud, Legal, and Analytics, supports training and quality control, and delivers performance reporting and process improvements.

The Collections Representative handles customer calls for overdue payments, offers payment solutions, and maintains customer records while ensuring compliance with collection laws.

Lead and manage Small Business collections operations across early, mid, and late stages. Oversee senior leads, leads, and representatives; set goals, execute strategies, identify process improvements, coach staff, and partner with cross-functional teams to balance collections with customer relationships and regulatory compliance.

Qualify and engage leads via outbound calls and follow-ups, move prospects through the sales funnel, connect qualified leads to sales, meet performance metrics, and attend training to improve sales effectiveness.

Qualify and engage inbound and outbound leads via phone and email, move prospects through the sales funnel to account executives, follow up regularly, attend sales trainings, and meet assigned performance metrics reporting to the SDR Team Lead.