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Artificial Intelligence • Fintech • Information Technology • Machine Learning • Software • Analytics • Financial Services
The Collections Representative, Small Business is responsible for assisting small businesses with overdue payments. This role involves handling customer calls, providing payment solutions, maintaining accurate records of interactions, and ensuring compliance with collection laws. The representative will communicate empathetically while striving to resolve delinquent accounts.
Artificial Intelligence • Fintech • Information Technology • Machine Learning • Software • Analytics • Financial Services
The Help Desk Associate II provides end user support across various operating systems and assists in maintaining network and desktop environments. Responsibilities include hardware/software installation, user account management, and troubleshooting issues both on-site and remotely, while leveraging various tools for system administration.