Teams at Emergent Holdings

Leads a regional workers’ compensation claims organization, overseeing claims quality, customer service, regulatory compliance, financial stewardship, workflows, staffing, workforce development, and operational performance. Supervises claims professionals and support staff, establishes goals and procedures, manages quality reviews and budgets, monitors statutory changes, supports cost containment, and participates in projects and committees.

Develops enterprise staffing models, workforce analytics, workflows, and organizational effectiveness assessments. Partners with HR, IT, Product Owners, leadership, and business units to evaluate processes, staffing, technology impacts, costs, and transformation opportunities. Leads cross-functional committees, governance, continuous improvement, and implementation initiatives while resolving complex issues and maintaining confidentiality.

Performs advanced property and casualty actuarial analyses for pricing, reserving, reinsurance, product development, capital management, and forecasting. Develops models, monitors financial projections and industry trends, prepares reports and presentations, recommends business actions, and supports strategic planning. Partners with business units and senior management, represents Actuarial on corporate projects, documents procedures, and mentors actuarial analysts. Requires ACAS, ongoing professional development, and strong analytical, communication, and software skills.