Jobs at EasyLlama

The Creative Director, Learning Content leads the visual identity and quality of EasyLlama’s training materials, focusing on innovative content formats and overseeing multimedia production.

The Small Business Account Executive drives new business by connecting with small businesses, managing the sales cycle, and delivering tailored training solutions. Responsibilities include prospecting, conducting demos, and maintaining pipeline management while ensuring customer success through collaboration.

The Director of Customer Experience will lead the post-sales organization, oversee customer lifecycle, enhance retention strategies, and ensure exceptional onboarding and support processes.

As a Technical Support Specialist, you will manage escalated technical issues, troubleshoot integrations, and coordinate with Customer Success, Product, and Engineering teams to ensure customer satisfaction and effective onboarding.

The Associate Customer Success Manager will manage high-volume customer inquiries, resolve issues, and enhance the customer experience in a tech-driven environment while maintaining accurate data and identifying process improvements.