Teams at Driven Brands

Conduct virtual strategy sessions with independent automotive repair shop owners, identify business needs, and present ATI programs. Manage pre- and post-sales communication, prepare financial and shop analyses, maintain CRM pipeline data, support forecasting and performance reporting, analyze sales metrics, and recommend process improvements. Collaborate with sales operations, marketing, and coaching teams to improve lead generation, sales execution, client handoffs, and revenue growth.

The Media Director leads paid media strategy across multiple brands, overseeing annual, quarterly, and campaign planning, agency execution, channel optimization, pacing, and performance measurement. The role uses attribution, marketing mix modeling, incrementality testing, and analytics to improve ROAS and business outcomes. Responsibilities also include developing media processes, ensuring data and reporting accuracy, coordinating with CRM, website, analytics, and media operations teams, and driving cross-functional alignment.

Conduct outbound calls to independent automotive repair shops, communicate the value of live events and webinars, qualify leads, identify decision-makers, secure attendance commitments, overcome objections, maintain CRM records, and follow up with interested leads and no-shows. Collaborate with marketing and coaching teams while tracking prospecting activity and performance KPIs.