Teams at DigitalOcean

Own the vision, roadmap, packaging, pricing, and economics for DigitalOcean’s App Platform, Serverless Functions, and Container Registry. Lead customer discovery, developer experience, platform architecture tradeoffs, cost and capacity optimization, reliability targets, competitive analysis, and end-to-end launches. Partner closely with engineering, infrastructure, finance, marketing, sales, and support to drive adoption, retention, revenue, utilization, and margins across managed compute services.

Partner with key customers to optimize their DigitalOcean cloud deployments, design infrastructure architectures, troubleshoot technical issues, drive retention and expansion, conduct QBRs, advocate for customer needs, resolve escalations, deliver presentations and training, and develop tools that improve technical account management efficiency.

The Contracts Director will negotiate complex commercial agreements for AI, SaaS, PaaS, and IaaS offerings; develop templates, playbooks, risk frameworks, and AI-enabled contracting processes; improve contract lifecycle management and legal tooling; and partner with Sales, Finance, Operations, Product, and senior leadership on scalable go-to-market initiatives.