Jobs at Dialpad

Own strategic account management for a portfolio of mid-market Dialpad customers, driving retention, expansion, and revenue growth. Develop territory plans, build pipelines, manage end-to-end sales processes, meet quarterly targets, forecast accurately, and advise customers on Dialpad solutions. Collaborate with sales, customer success, professional services, marketing, and partners while cultivating executive relationships and identifying customer advocacy opportunities.

Own product demonstrations and high-touch proof of concepts, including success-criteria gathering, system configuration, training, and troubleshooting. Partner with Account Executives throughout the sales process, build technical relationships with prospects, identify customer requirements, and present Dialpad solutions to nontechnical audiences. Learn sales engineering tools for network testing and complete demo certification. The role requires 50% travel and close collaboration across Sales, Product, Engineering, Customer Success, and Support.

Dialership is a virtual, unpaid summer program (June–August 2027) where participants attend two weekly sessions to learn about business functions (sales, engineering, marketing, product, AI, etc.), network with leaders, get resume/LinkedIn feedback, and receive a certificate upon completion. No work projects are assigned; participants commit to 2 hours/week and engage in interactive sessions.