Teams at Desjardins

Develop and maintain personal lines insurance products, rules, and recommended packages. Analyze portfolio risk, monitor book performance and market trends, ensure regulatory compliance and provincial filings, draft and validate insurance wordings, and advise stakeholders. Serve as subject matter expert, coach decision bodies, and collaborate across teams to implement underwriting recommendations and profitability-driven solutions.

Lead data-driven operational improvements across Mail Services, Transactional Printing, and Scanning. Extract and analyze operational data, develop and implement process and equipment optimization plans, support and coordinate project implementation, drive automation and workflow transitions, ensure risk management and compliance, and collaborate with stakeholders to resolve issues and improve performance for the OAW region.

Independently manage a litigation caseload defending auto, accident benefits, bodily injury, commercial lines, property, subrogation and coverage files. Provide liability and quantum assessments, draft opinions/pleadings/motions, conduct Examinations for Discovery, and lead case conferences, LAT hearings, arbitrations and court appearances. Mentor colleagues and contribute to legal knowledge while delivering strong client service.