Jobs at dentsu

Leads commercial and financial management for global integrated client accounts. Responsibilities include contract and pricing negotiations, profitability tracking, budgeting and forecasting, financial reporting, staffing plan reviews, pipeline oversight, risk mitigation, and client Procurement and Finance relationships. The role partners with agency leadership, legal, operations, finance teams, and global stakeholders to improve growth, compliance, operational efficiency, and profitability across service lines.

Lead enterprise Adobe Experience Cloud architecture, adoption, governance, integrations, migrations, and issue resolution. Configure Workfront and AEM Assets solutions, establish architecture and security standards, improve platform support models, and guide administrators, developers, and partners. Drive adoption programs, training, automation, and generative AI use cases while communicating technical trade-offs to executives and business stakeholders.

Manage major enterprise social media accounts, serving as the primary client contact while retaining and expanding business. Lead client reviews, presentations, proposals, social media strategy, project implementation, and new business support. Collaborate with strategy, insights, revenue, operations, and agency partners to deliver client value, satisfaction, and cost efficiency. The role requires strong account management, communication, organization, budgeting, project management, and social media expertise.

Build, configure, optimize, and troubleshoot Salesforce Marketing Cloud solutions across email, SMS, mobile, and push channels. Develop journeys, automations, segmentation, integrations, and reusable platform patterns using AMPscript, SSJS, SQL, and GTL. Translate business requirements into technical solutions, support client delivery, document implementations, conduct platform audits, and collaborate with developers, project managers, strategists, and technical leaders.

The Revenue Accounting Analyst ensures proper revenue recognition, maintains client financial data, collaborates with finance teams, and manages contracts for compliance.

Leads technical architecture for Braze client engagements, including discovery, solution design, data feeds, platform configuration, automated campaigns, governance, troubleshooting, launches, and optimization. Serves as the primary technical client contact, coordinates cross-functional teams, develops scoping guidance, drives best practices, mentors junior consultants, and identifies process improvements.

Leads client analytics transformation initiatives, conducting digital marketing, data, and analytics audits; evaluating AI and privacy readiness; developing transformation roadmaps; and presenting strategic recommendations. Advises technical and executive stakeholders on data strategy, customer experience analytics, identity, media activation, measurement, and MarTech. Provides ongoing consulting, thought leadership, and business development support while ensuring alignment with industry trends and regulations.

Coordinates end-to-end email and digital marketing campaign execution for clients. Responsibilities include managing campaign production, organizing meetings and documentation, tracking jobs, coordinating stakeholders, prioritizing multiple campaigns, following standard procedures, monitoring launches, and reporting post-launch metrics. The role also supports client marketing strategies and requires proficiency with email deployment, marketing automation, customer engagement, project management, and Excel platforms.

Manage day-to-day delivery of email, SMS, and mobile push marketing services for a major retail client. Serve as the primary client and internal liaison, coordinate campaign schedules, lead meetings, ensure timely and high-quality deliverables, manage scopes and SOWs, mitigate delivery risks, improve processes, and oversee multiple campaigns using Braze or Salesforce Marketing Cloud.

Manage day-to-day client relationships and delivery for digital marketing campaigns, serving as the primary liaison among clients, agencies, and internal teams. Lead meetings, coordinate schedules, ensure high-quality and timely deliverables, improve processes, mitigate delivery risks, and manage multiple Braze email campaigns. The role also involves managing scopes of work, identifying marketing and business opportunities, and guiding delivery teams.

Leads omnichannel relationship marketing strategy for clients, translating first-party data, CRM, emerging technologies, and market trends into actionable growth recommendations. Builds executive client relationships, develops measurable marketing plans, collaborates across account, creative, analytics, and operations teams, and supports new-service sales. Requires extensive data-driven marketing and agency experience, strong analytical and presentation skills, and willingness to travel 20–40%.

Lead Salesforce implementation projects by designing and configuring Sales, Service, and Loyalty Management solutions. Analyze business processes, recommend improvements, create system and data diagrams, and guide customization, testing, deployment, and migration practices. Serve as a Salesforce subject matter expert, collaborate with clients and delivery teams, manage multiple projects, ensure security and regulatory compliance, and promote platform best practices.

Supports analyst relations and insights programs across Gartner, Forrester, IDC, and Everest Group. Responsibilities include maintaining AR content libraries, coordinating announcements, curating analyst insights, leading client co-marketing initiatives, enabling sales and leadership teams, managing analyst relationships, and contributing to evaluation submissions such as Gartner Magic Quadrant and Forrester Wave. The role requires cross-functional project management, strong communication, analytical thinking, Microsoft 365 proficiency, and light presentation design skills.

Moderate and respond to comments across English and French social channels, create engaging brand-aligned content, maintain safe online communities, escalate issues and insights, and learn client brand strategy and tone while working varied shifts including nights and weekends.

The Manager, FP&A leads revenue forecasting, cost management, variance analysis, financial close support, and commercial P&L analysis for the US CXM portfolio. The role partners with leadership to evaluate profitability, risks, opportunities, resource allocation, and financial performance. Responsibilities also include improving forecasting and close processes, supporting systems integration, maintaining data integrity, and delivering actionable recommendations. The position requires advanced Excel skills, financial systems experience, strong analytical capabilities, and effective communication with senior stakeholders.

As Director of Relationship Marketing Strategy, you'll develop and lead omni-channel marketing plans, manage client relationships, and leverage data-driven strategies to enhance customer experiences and support client growth objectives.

Lead business transformation strategy for global clients, including major pitches, C-suite engagement, strategic narrative development, consulting frameworks, digital product discovery, user journey mapping, case studies, and proprietary intellectual property. Translate market data and technical insights into transformation roadmaps, support product and engineering teams, and help modernize operating models and grow cross-border revenue. Requires strong consulting, AI and technology literacy, product design, storytelling, marketing attribution, and financial impact measurement expertise.