Teams at Customer.io

Lead a squad end-to-end to deliver customer value: set direction, drive execution, ensure scalable and secure architectures, stay close to technical work, coach and grow engineers, hire and manage performance, and apply AI-native practices to accelerate delivery.

Design, build, and maintain GTM integrations and automation workflows across marketing, sales, and RevOps. Debug data flows, write lightweight scripts, improve data quality, and document scalable processes to support acquisition, engagement, and retention.

Build production-grade infrastructure for GTM AI agents: harden prototypes, write evals and prompts, implement observability, own deployment pipelines on GCP, manage safe database access, monitor and improve agent fleet, and partner with GTM builders to scale reliability.