Teams at Cooper Heating & Cooling, Inc.

Oversee Green Club Membership program administration, analyze ServiceTitan and membership data, develop reports and dashboards, identify operational risks, and recommend process improvements. The role coordinates across Maintenance, Dispatch, Call Center, and Marketing; evaluates seasonal demand and scheduling capacity; investigates discrepancies and customer issues; and provides actionable insights to leadership and Marketing. It requires independent judgment, strong organization, analytical problem-solving, and effective cross-functional communication.

Receives and stores incoming shipments, inspects inventory for damage, maintains accurate inventory records, and supports organized warehouse operations. The role requires physical stamina, reliability, attention to detail, teamwork, and occasional Saturday availability. A valid driver’s license is required; HVAC experience and ServiceTitan CRM knowledge are preferred.

Manage warehouse inventory by receiving, stocking, organizing, picking, and preparing HVAC parts and equipment. Deliver materials and equipment to job sites using company vehicles, including a 16-foot truck, approximately 50% of the time. Operate warehouse equipment, process shipments and returns, maintain OSHA-compliant cleanliness, and support field technicians. The role requires safe driving, lifting 50+ pounds, basic computer skills, and occasional Saturday availability.