Teams at Cooley

Manages IP client-service technology initiatives, including workflow automation, AI, systems integration, process improvement, requirements gathering, testing, implementation, training, and adoption. Coordinates cross-functional projects, evaluates risks and dependencies, ensures compliance with legal and information-security requirements, and supports continuous improvement. Also serves as a local office IP Services resource, troubleshooting operational issues and supporting practitioners, business professionals, and client needs.

The Knowledge Management Attorney develops and maintains legal forms, precedents, guidance, and training materials for private company practices. They partner with attorneys, product managers, engineers, QA, and operations to automate legal workflows, build data models, prioritize templates, and develop testing methodologies. The role also monitors legal and regulatory developments, assesses AI-related risks, supports usability testing, prepares thought leadership, and promotes adoption of legal technology solutions.

Leads integrated content distribution by developing campaign copy, editing and proofreading materials, customizing messaging for target personas, coordinating email and web assets, executing A/B copy tests, maintaining messaging matrices, and ensuring brand consistency. Partners with campaign, design, and digital teams to meet delivery timelines. Supervises and mentors Messaging Specialists, manages staffing and performance processes, and supports hiring and employee development.