Jobs at Contentful

Own strategic customer relationships for Contentful by Salesforce, providing technical advocacy, architectural guidance, project management, and problem-solving. Partner with Customer Experience, Product, Research, and Engineering teams to drive adoption, growth, and customer value. Manage multiple workstreams, communicate risks and opportunities, develop technical account management practices, lead customer-success initiatives, and mentor support talent. Engage with executives and technical stakeholders while simplifying complex problems and aligning customer and company goals.

The Mid-Market Account Executive will manage the full sales cycle across North America, from prospecting through contract close. Responsibilities include generating new business, expanding existing accounts, meeting sales quotas, researching prospects, developing account strategies, managing RFI/RFQ processes, presenting proposals, negotiating complex deals, and partnering with Sales Engineering, Partnerships, and Customer Success teams. The role focuses on value-based selling of technical SaaS and PaaS solutions to mid-market organizations.

Build and maintain Contentful Marketplace features, applications, services, APIs, and developer tooling. Contribute across Applied AI, extensibility, integrations, and platform capabilities while improving contribution workflows, trust and safety, reliability, observability, and operational quality. Collaborate with product, design, and engineering teams, own software in production, and use AI-assisted development workflows to improve engineering productivity and delivery.