Jobs at Constellation West

Lead helpdesk operations delivering Tier I/II support, troubleshooting hardware and software issues, managing service tickets and escalations, mentoring junior staff, and ensuring compliance with IT policies and timely resolution of end-user problems.

Provide onsite end-user support in Colorado Springs: troubleshoot hardware/software, resolve helpdesk tickets, ensure IT policy compliance, and maintain customer service for DoD-related systems requiring Secret clearance and DoD 8140 certification.

Develop, maintain, and enhance DoD IT solutions using SharePoint 365, Dynamics, Power Platform, .NET/C#, SQL, and related technologies. Support web apps, collaborative tools, business-process automation, and ensure compliance with DoD cybersecurity standards while working under senior developer guidance onsite in Colorado Springs.

Provide cybersecurity support for enterprise IT systems including vulnerability assessments, compliance checks, RMF-based authorization packages (ATO), STIG implementation, eMASS usage, and incident response aligned to DoD/USASMDC standards.

Serve as the senior contract administrator for the USASMDC IT/IM CIMS IV program, ensuring compliance with FAR/DFARS and DoD/Army policies, overseeing deliverables, managing staffing and performance, liaising with KO/COR/ACORs, and providing quality control, documentation, and issue resolution to support contract objectives and continuity of operations.

Provide cybersecurity support for enterprise IT systems: perform vulnerability assessments, compliance checks, and incident response to ensure DoD/USASMDC standards are met.

Provide wing-level planning and exercise management for MQ-9 operations: schedule and evaluate exercises, develop contingency plans, coordinate with HQ and external partners, track readiness, brief leadership, and ensure compliance with Air Force exercise and inspection requirements.

Serve as the Wing Information Assurance Officer for Advanced Programs, managing security for classified AIS and LAN/WAN systems. Develop and apply DoD/USAF security policy, certify special access AIS, administer network accounts and firewalls, conduct training, inspections, vulnerability assessments, and incident reporting. Provide technical support, configuration oversight, and security briefings to ensure protection of Top Secret/SAP/SCI information and system integrity.

Serves as the Wing's resource advisor/budget analyst supporting formulation, execution, analysis, and administration of the Wing budget. Monitors obligations and expenditures, prepares budget estimates and adjustments, conducts financial analyses and special studies, advises leadership, participates in financial working groups, and uses Air Force financial systems to track and report funds.