Teams at Conduent

Lead federal business development efforts by engaging stakeholders, prospecting and managing pipeline, preparing RFP/RFI responses, negotiating contracts, and collaborating with internal teams to win and grow federal contracts.

Administer and support enterprise IBM identity and access management environments, including TIM/ITIM, TAM/ISAM, WebSEAL, LDAP, and WebSphere. Manage identity lifecycles, provisioning, reconciliation, authentication, authorization, RBAC, certificates, and secure integrations. Troubleshoot provisioning, LDAP, WebSEAL, SSL/TLS, and application-server issues; monitor systems and logs; and provide L2/L3 production support for critical IAM applications.

Leads portfolio-level client strategy and product development for HCS benefits administration services. Establishes Voice of the Client processes, identifies recurring needs and product gaps, develops growth and expansion opportunities, influences product and technology roadmaps, and supports cross-functional alignment across delivery, sales, operations, and technology. Evaluates adoption, scalability, investment ROI, and business impact while shaping differentiated solutions, service enhancements, automation, and AI initiatives.