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Information Technology
Performs daily EBT settlement and reconciliation activities, including bank reconciliations, ACH and wire verification, funding validation, exception research, and financial balancing. Matches transactions across reports, ACH files, and bank statements; investigates out-of-balance conditions; analyzes large transaction datasets; and identifies trends and root causes. Requires accounting knowledge, payment processing or banking experience, advanced Excel skills, accuracy, deadline management, and careful handling of sensitive financial information.
Information Technology
Provides customer service through inbound calls, resolves inquiries and complaints, and maintains accurate records through data entry and system updates. The role also involves document and transaction indexing, quality control, compliance adherence, productivity metrics, and high-volume processing. Candidates need strong computer and multitasking skills, accurate typing, attention to detail, reliable attendance, and the ability to pass background and drug screenings.
Information Technology
Leads enterprise BPO sales growth by acquiring new customers, expanding existing accounts, managing the full sales cycle, presenting to executive decision-makers, developing proposals and territory plans, forecasting pipeline, and collaborating with account management, technical teams, delivery organizations, and marketing. The role focuses on consultative selling, contract closure, cross-selling, and strategic account development.
Information Technology
Lead federal business development efforts by engaging stakeholders, prospecting and managing pipeline, preparing RFP/RFI responses, negotiating contracts, and collaborating with internal teams to win and grow federal contracts.
Information Technology
Supports government sales and business development across state and local agencies in Texas or Florida. Responsibilities include stakeholder engagement, lead generation, prospecting, market intelligence gathering, legislative and budget tracking, and supporting RFP and RFI responses. The role develops relationships with agency decision-makers, identifies procurement opportunities, monitors market and competitor trends, and collaborates with public-sector sales teams and subject matter experts to secure new contracts.
Information Technology
Designs scalable business and client-specific solutions by analyzing financial data, evaluating technology ecosystems, and aligning solutions with organizational strategy. Partners with sales, technical, practice, and delivery teams to develop solution strategies, negotiate with stakeholders, support implementation, and ensure alignment with budgets, timelines, regulations, and customer expectations. The role also drives innovation, continuous improvement, and data-informed decision-making across a global, matrixed organization.
Information Technology
Performs high-volume document imaging and transaction processing, including document preparation, scanning, image quality review, indexing, validation, batch reconciliation, and exception resolution. Operates scanning equipment and imaging software while meeting accuracy, throughput, security, and turnaround standards. Acts as a subject matter resource, may train associates, troubleshoots routine issues, and works with limited supervision.
Information Technology
Provide L2/L3 production support, monitoring, troubleshooting, and root-cause fixes for Oracle Siebel CRM. Support upgrades, repository merges, IRM, deployments across environments, integrations (EAI/Web Services/REST), performance tuning with DBAs, and periodic 24x7 on-call coverage. Document processes and assist release and migration activities.
Information Technology
Lead a portfolio of large-scale Medicaid implementation programs from contract through steady-state, overseeing governance, risk, finance, resource planning, executive stakeholder engagement, delivery methodologies, and cross-functional execution across Business, Technology, Product, Operations, and Client teams.
Information Technology
The Data Architect/Data Governance Lead supports the Medicaid Enterprise Data Warehouse by leading data architecture, metadata management, and governance processes, ensuring compliance and scalability.
Information Technology
Administer, monitor, troubleshoot, and optimize Linux workloads and Azure PaaS/IaaS services. Support connectivity, identity, observability, CI/CD, security patterns, and migrations from VM-hosted workloads to managed Azure services while collaborating with application and DevOps teams.
Information Technology
Provide first- and second-level production support for Maven clients: troubleshoot Java/J2EE applications, resolve tickets, perform builds, migrations, code reviews, security scans, and coordinate with engineering, QA, and clients to meet SLAs.
