Teams at CDW

Sell ServiceNow consulting, implementation, managed services, and platform modernization solutions. Drive full sales lifecycle: account planning, opportunity qualification, relationship building, partnering with delivery and ServiceNow stakeholders, forecasting, and closing. Grow market presence, mentor junior sellers, represent CDW at events, and support GenAI-enabled transformation initiatives across ServiceNow workflows (ITSM, ITOM, ITAM, CSM, HRSD, SecOps).

Engineer AI-powered threat detections, automated response playbooks, and continuous adversary emulation. Apply machine learning and LLMs to security operations, conduct threat hunting and AI red teaming, map coverage to MITRE ATT&CK, and develop detection-as-code through CI/CD. Build production-grade Python integrations, measurable containment capabilities, and safe autonomous defenses with guardrails. Mentor security professionals and collaborate across threat response, cyber defense engineering, and platform teams.

Design, implement, support, and optimize large-scale virtualized data center environments for managed services clients. Provide advanced troubleshooting, infrastructure planning, performance analysis, capacity management, technical documentation, customer consulting, training, and 24/7 on-call support. Serve as a technical point of contact, lead design workshops, execute technology projects, maintain service levels, improve procedures, and mentor teams on virtualization technologies.