Teams at Cato Networks

Outbound-focused Sales Development Representative responsible for prospecting assigned enterprise accounts via phone, email, and social media, qualifying opportunities (BANT), scheduling meetings for AEs, logging activity in Salesforce and Outreach, and meeting daily/weekly outreach and scheduling KPIs.

Provide post-sales technical support for Cato’s cloud networking and security platform. Own customer issues through resolution, troubleshoot complex production problems, mentor support engineers, create knowledge articles, and collaborate with engineering, customer success, professional services, and product management. Serve as a trusted customer advisor by understanding business needs, monitoring customer status, identifying risks and growth opportunities, and helping expand global support services.

Lead channel enablement across the Americas by partnering with channel leadership, designing role-specific training and sales resources, building train-the-trainer programs, supporting partner eLearning and workshops, and translating field insights into scalable programs. Collaborate with global enablement, marketing, product, sales, and RevOps teams while using performance data and business outcomes to improve channel execution, sourced opportunities, and revenue.